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Step 1 - Deliver Your Information
Complete the Alert-COM Information Form Below
Upload your site maps or building layouts to help our team accurately map and configure your system. Preferred file formats include PDF, JPEG, or GIF.
(If these documents are not available, no problem—we’ll use satellite imaging based on your facility address to get started.)
**PREFER TO PAUSE HERE?
That’s perfectly fine. The APS team will follow up with you directly to complete the remaining steps using our white-glove onboarding approach at no additional charge.
Step 2 - Submit Initial Payment
System Customization and Training
We offer a variety of customized subscription options to meet your organization’s specific needs.
After your one-time customization payment is completed, your dedicated Alert‑COM team will personally work with you to finalize these subscription details.
If you have any questions during the payment or setup process, please contact us directly at 888‑277‑2256 or info@apstechno.com. We’re here to help.
Step 3 - Download Your End-User Agreement
With the email/information provided below, our team will securely deliver a customized end-user agreement. Once that is obtained, your system is able to be live at any time.
*Soon this will be posted and available for signature here on our website.
Step 4 - GET YOUR CODE
The Alert-COM team will deliver the exclusive and secure 6 digit code required for the application to properly build on your mobile device. This code will be delivered to the email address provided in Step 1.
***While there are times we may be able to deliver this same-day, within a couple of hours, please allow up to 48 business hours for this notification. If you have any question while waiting, please email support@apstechno.com and refer to the date of your online request.
Step 5 - DOWNLOAD Alert-COM
Download by searching "Alert-COM" from the Apple Store, Google Play Store or anywhere your device obtains applications. (Many try to copy what we've built, be careful to see the trusted Eagle Head logo!)
- Create an account. Use a unique password. (APS does NOT retain passwords. You will need the email you use for the account for future password resets. For security reasons, losing your password and email will disable your account.)
- Once you've created your account and logged in, you will be asked to enter a 6 digit code. This is the code that will have been emailed to you directly from Alert Protection Services. if you have not received this code within 48 business hours, contact us at support@apstechno.com or 888-277-2256.
FINAL Step - TEST YOUR SYSTEM
Once you and your team have successfully downloaded the application and entered your codes, conduct live test on all devices involved. Should you need assistance, contact us directly and a client services manager will walk you through your new system. Available M-F, 9am-5pm (CST). For non-urgent needs email support@apstechno.com