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Privacy Policy

  

PRIVACY AND DATA PRACTICES

Your Privacy is important. Please read our Privacy Policy which is a part of and fully incorporated by reference into the terms of this Agreement.


1. Information We Collect. 

a) Personal Information

· Name

· Email address

· Phone number

b) Location Information

· Real-time geographic location via GPS

· Geofencing data to determine entry or exit from protected areas

c) Usage Data

· App usage patterns (features used, time spent)

· Crash logs and performance diagnostics

d) Communications

· Messages, feedback, support requests, and other communication with APS


2. How We Use Your Information

APS uses the collected data for the following purposes:

· Provide and maintain functionality of the Alert-COM App

· Notify users when they enter or exit a protected zone

· Ensure accurate delivery of alerts

· Analyze usage and improve user experience

· Troubleshoot and support

· Send updates, notices, and promotional content (with user consent)


3. Data Sharing and Disclosure

APS does not sell your personal data. However, we may share information with:

· Authorized public safety organizations (for critical alerts)

· Service providers for hosting, analytics, and support

· Legal authorities when required

All shared information is minimized to only what is necessary for the specific purpose.


4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in the Privacy Policy or as required by law. 

· Account data is retained until deletion

· Location data is stored temporarily for geofencing

· Communications are retained for up to 24 months


5. Security of Your Information

APS uses commercially reasonable administrative, technical, and physical security measures to protect your personal data, including:

· HTTPS encryption

· Secure cloud infrastructure

· Role-based access controls

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.


6. Your Rights and Choices

You have the right to: 

· Request access to your personal data

· Correct or update information

· Request deletion of account and data

· Opt-out of promotional communications

To exercise these rights, please contact us at: support@alert-com.com


7. Children’s Privacy

Our App is not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we discover that such data has been collected, it will be deleted immediately upon discovery. 


8. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted in the App and at https://dashboard.alert-com.com/privacy_policy. Changes are effective when posted unless noted otherwise.

Copyright © 2025 Alert-COM - All Rights Reserved.

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